Privacy Policy

Last updated: April 2026

1. Who we are

ChurnBase is operated by [Your Name / Company Name], [Address], [Country]. Contact: hello@churnbase.io

2. What data we collect

We collect the following personal data when you interact with our website:

— Email address (when you join the waitlist or place a pre-order)
— Payment information (processed by Stripe — we do not store card data directly)
— Anonymous usage statistics (via Plausible Analytics — no personal data, no cookies)

3. How we use your data

We use your data to send you updates about ChurnBase, process your pre-order, communicate about the product launch, and improve our service. We do not sell your data to third parties.

4. Legal basis (GDPR)

We process your data based on your consent (Art. 6(1)(a) GDPR) when you sign up for the waitlist, and on the performance of a contract (Art. 6(1)(b) GDPR) when you place a pre-order. Anonymous analytics are processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR) as Plausible does not collect personal data or set cookies.

5. Data retention

We retain your data for as long as necessary to provide our service or as required by law. You can request deletion at any time by emailing us.

6. Your rights

Under GDPR, you have the right to access, correct, delete, or export your personal data. Contact us at hello@churnbase.io to exercise these rights.

7. Cookies

This website does not use tracking cookies. Our analytics tool (Plausible) is cookiefree and does not collect personal data. No cookie consent banner is required.

8. Third-party services

Stripe — payment processing. Privacy policy: stripe.com/privacy. Stripe is certified under the EU-US Data Privacy Framework.

Brevo (Sendinblue SAS) — email list management for the waitlist. Brevo is a French company (EU) and processes data in accordance with GDPR. Privacy policy: brevo.com/legal/privacypolicy.

Plausible Analytics — cookiefree, privacy-friendly website analytics. No personal data is collected. Servers located in the EU. Privacy policy: plausible.io/privacy.

Vercel — website hosting. Servers in Frankfurt, EU. Privacy policy: vercel.com/legal/privacy-policy.

9. Contact

Questions about this policy? hello@churnbase.io