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SK
Sarah K.
User #2847
CRITICAL
Churn Risk87%
Scroll
847
founders on the waitlist
/
founding spots taken
Q3 '26
target launch
The problem
5–7%
of MRR lost to churn every month — most of it preventable, if you knew in time.

Most SaaS teams find out a customer is leaving when they cancel. By then, there was no alert, no signal, no chance to act.

The risk was visible for weeks. The behavioral signals were there. But without the right tool, nobody saw them.

ChurnBase changes that.

The product

See every at-risk account.
Act in seconds.

app.churnbase.io / customers
Dashboard
Customers
Alerts 3
Reports
Settings
23
At-risk
8
Critical
€24k
MRR at risk
At-risk customers23
CustomerRisk scoreTrend
LM
Lena M.
Enterprise · #4521
91%
↑ +18%
SK
Sarah K.
Pro · #2847
87%
↑ +12%
FG
Felix G.
Pro · #6712
82%
↑ +9%
TH
Tom H.
Starter · #5230
79%
↑ +5%
MT
Marcus T.
Pro · #1293
73%
→ +2%
LM
Lena M.
Enterprise · #4521
Churn risk91%
How it works

Three steps. No more surprises.

01

Detect

Connect your product data. ChurnBase ingests behavioral signals in real time — logins, feature usage, support tickets, NPS.

Signals tracked
Login & session frequency
Feature usage depth
Support ticket volume
NPS scores & trends
Seat utilization
02

Predict

Our model learns what churn looks like in your product. Every account gets a live risk score, updated continuously.

How the model works
30-day behavioral window
Weighted signal scoring
Account-level personalization
Continuous retraining
03

Act

Get instant alerts the moment an account disengages. Trigger outreach in one click — weeks before they decide to leave.

Actions available
One-click email outreach
Slack & email notifications
Custom risk thresholds
Webhook API (Q3 2025)
What you'll get

Built to catch churn
before it happens.

Swipe to explore →

Live health scores
Predictive model
Behavioral signals
Instant alerts
Live health scores
Every account gets a continuously updated health score based on real behavioral data — not gut feel. Sort, filter, and act. Know exactly which accounts need attention today.
Scores updated in real time as behavior changes
Sortable account list by risk level
Segment by plan, region, or cohort
Export to CSV or push to your CRM
Predictive model
A machine learning model trained on thousands of SaaS behavioral patterns. It learns what churn looks like in YOUR product specifically — and gets smarter every week.
30-day rolling behavioral window
Weighted signal scoring per account
Personalizes to your product's patterns
Continuous retraining — no manual tuning
Behavioral signals
Track every signal that matters: login frequency, feature usage, support volume, NPS scores, seat count changes. The full picture of each customer, in one view.
Login & session frequency tracking
Feature adoption depth per account
Support ticket volume & sentiment
NPS & survey response tracking
Seat count & plan change monitoring
Instant alerts
The moment a high-risk account crosses a threshold, your team knows. Configurable triggers, Slack alerts, email notifications — and one-click outreach from the alert itself.
Custom risk threshold alerts
Slack & email delivery in real time
One-click outreach from alert view
Webhook API for custom integrations (Q3)
Is this for me?

Built for a specific problem.
Not for everyone.

ChurnBase is for you if...
  • You run a SaaS with recurring revenue over €5k MRR
  • Churn feels unpredictable and reactive in your team
  • You've lost customers and only found out when they cancelled
  • Your CS team is flying blind without account health data
  • You want to move from reactive to proactive retention
ChurnBase is NOT for you if...
  • You're pre-revenue or have fewer than 20 paying customers
  • You sell one-time purchases with no recurring revenue
  • You already have a dedicated CS platform doing this job
  • You need this live before Q3 2026
ROI Calculator

How much is churn
costing you right now?

Monthly Recurring Revenue
€20,000
Current Monthly Churn Rate
5.0%
Monthly churn loss
€1,000/mo
Annual churn loss
€12,000/yr
Potential savings (20% recovery)
€2,400/yr
vs. €588/yr for ChurnBase
Conservative estimate — most teams recover significantly more
Why ChurnBase?

Built for one thing.
Done right.

FeatureChurnBaseDIY / SpreadsheetBaremetricsGainsight / ChurnZero
Real-time churn alerts✓✗✗✓
Account-level risk scores✓ManualBasic metrics✓
Predictive ML model✓✗✗Partial
One-click outreach✓✗✗✓
Setup time< 1 hourDaysHoursWeeks–months
Price€59/moFree€99+/mo€1,500+/mo
Build progress

We're building in public.
Here's where we are.

✓
Churn risk scoring engine Built
Behavioral signals processed in real time. Accounts scored continuously.
✓
Behavioral signal tracking Built
Logins, feature usage, NPS, support volume — all ingested and correlated.
→
Outreach & alerts In progress
One-click outreach triggers directly from ChurnBase. Ships with beta.
○
Integrations Roadmap
Stripe, Intercom, HubSpot, Segment. Founding members vote on priority.
○
Public launch Q3 2026
Founding members get beta access 4 weeks before public launch at €99/mo.
Planned integrations
FAQ

Honest answers.

Is this a pre-order? The product doesn't exist yet? +
Yes, this is a pre-order. The core risk engine is built and tested, but the full product isn't live yet. We're launching Q3 2026. Founding members get beta access 4 weeks before the public. You're paying to lock in your founding price and get first access.
When am I charged? +
Immediately when you pre-order. Your €59/mo billing starts today. This is how you lock in the founding price — it stays at €59 forever, even when we raise to €99/mo at public launch in Q3 2026.
Is this vaporware? +
No. The risk scoring engine and behavioral tracking are already built. We're currently shipping the outreach tools. We charge pre-orders now because we're committed to launching — and your support helps us move faster.
What if the product never launches? +
We'll notify you and stop billing immediately. We're building this in public — our founding members are part of the journey, not a bet we're taking with your money.
What do founding members get that others won't? +
Your price is locked at €59/mo forever. You get beta access 4 weeks early, a direct line to the founders, a vote on the roadmap, and the founding member badge inside the app. None of this is available after launch.

Still reading? Good. The offer below is built for exactly that.

Pre-order · Early access

Lock in your
founding price.

spots left at €59/mo. After launch: €99/mo.

Founding Member
Your founding spot #48
Founding Pre-order
Lock in your price today. Full access begins at launch — Q3 2026.
Regular launch price: €99/mo
€59
per month
You're saving €600/year — locked in forever.
Billed today · Platform access starts Q3 2026
  • Full platform access from launch day (Q3 2026)
  • Real-time churn risk scores
  • Behavioral signal tracking
  • Outreach tools & instant alerts
  • Beta access 4 weeks before public launch
  • Priority onboarding support
  • Direct line to the founders
  • Vote on the product roadmap
  • Founding member badge
Lock in €59/mo →
Cancel before launch → full refund, no questions asked.
No setup today · Billed monthly · Cancel anytime
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256-bit encrypted
Refund guarantee
What happens next: You'll receive a confirmation email within minutes. When we launch Q3 2026, you get immediate full access at €59/mo — locked forever.
founding spots total remaining
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✓

Pre-order confirmed.

Check your inbox for your confirmation email.
Here's what happens next:

Your price
€59/mo
Locked forever — even when we raise to €99 at launch.
Beta access
Q3 2026
4 weeks before public launch. Invite arrives by email.
Founders channel
Slack
Invite link in your welcome email. Vote on the roadmap.

Questions? hello@churnbase.io